Frequently Asked Questions
What is The Preorder Collective?
The Preorder Collective is a shopping app that brings preorder collections from children's brands together in one place.
What is a preorder?
A preorder allows you to reserve an item before production is complete. Estimated delivery dates are displayed on each collection.
How do I place an order?
Browse collections, select your options, and submit your order request through the app.
How do I track my order?
All submitted requests appear in your Orders page where you can follow status updates from the seller.
Do I pay through The Preorder Collective?
Payment methods vary by seller. Details will be provided by the brand after your order request is submitted.
Can I shop multiple brands?
Yes. Your account allows you to follow and shop collections from multiple brands in one place.
How do I contact a seller?
Each storefront includes contact information and policies provided by the seller.